Privacy Policy
Last Updated: February 2026
1. Introduction
Welcome to Seedance Video Generator ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our website, AI video generation tools, and related services.
2. Information We Collect
We automatically collect certain information when you visit, use or navigate the Services. This includes:
- Account Information: Name, email address, password, and profile picture (via third-party authentication services like Google/Clerk).
- Input Data: Text prompts, reference images, audio files, and other inputs you provide to generate AI videos.
- Payment Information: We use third-party payment processors (Stripe). We do not directly store your credit card details on our servers.
- Usage & Analytics Data: IP address, browser characteristics, device information, pages viewed, and Google Analytics tracking metrics.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive to:
- Provide, maintain, and improve our AI video generation services.
- Process transactions and send related information, including confirmations and receipts.
- Manage user accounts and provide technical support.
- Analyze usage trends and measure the effectiveness of our marketing via Google Analytics.
- Train our AI Models: Unless you explicitly opt-out, non-sensitive inputs and generated outputs may be used to heuristically improve the Seedance underlying AI models.
4. Data Sharing and Third-Party Services
We do not sell your personal data. We only share information with third parties that perform services for us or on our behalf, including:
- AI Infrastructure Providers: Including Volcengine (Seedance), OpenAI (Sora), and Google (Veo3/Imagen), who process your prompts strictly for generating media.
- Payment Processors: Stripe handles all secure financial transactions.
- Analytics Providers: Google Analytics helps us understand website traffic details.
- Database & Auth Hosting: Supabase and Clerk for secure user data management and authentication.
5. Data Retention and Security
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, no internet transmission or electronic storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location (e.g., EU, California), you may have specific rights regarding your personal information, including the right to request access to and obtain a copy of your personal information, request rectification or erasure of your data, or restrict processing. To exercise these rights, please contact us.
7. Contact Us
If you have questions or comments about this notice or wish to exercise your data rights, you may email us at support@seedancev2ai.com.